Field Tech Senior Representative

We are currently seeking a Field Tech Senior Representative to join our team in Belen, Heredia, Costa Rica.
- IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role. This service is on-site and may include the following activities:
a. Assembly of equipment (Rollout)

b. Relocation of equipment between floors and buildings.

c. Replacement of peripherals in place at final customer locations.

d. Assets inventory and management.

e. Installation or removal of equipment for courses, training, or events (external). Includes: Installation of computer equipment, printers, projectors, videoconference, softphones, software, installations, scanners or other microcomputer device or equipment.

f. Basic Technical Support on EUC site with OnCall Service

g. Diagnoses and troubleshoots Level 2 problem encountered with personal computer hardware, software, and peripherals

**About NTT DATA Services**

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.