**Field Clinical Specialist IC - San Jose, Costa Rica**:
- Remote Eligible: Field Based- Territory: Costa Rica**Additional Locations**: Costa Rica-Coyol; Costa Rica-Heredia
**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance**
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
**Purpose Statement**
Promotes company products through clinical education of current and potential customers, implants and patient clinic coverage within a defined region. Supports team to achieve projected sales goals and increase sales revenues. Is eligible to train and coach other regional field clinical representatives in a lead capacity.
**Key Responsibilities**
- Selling: Integrates into the patient care continuum. Collaborates with the Territory Manager on business strategy and tactics at the physician level. May demonstrate mastery of all sales tools and prorams available. May demonstrate a deep understanding of the competitions strengths and weaknesses. Able to participate in C level discussions and negotiations under the direction of the Territory Manager or Regional Business Manager. Attends and presents at industry and society meetings.
- Business Acumen: Through understanding of the reimbursement and prior authorization process. Applies HE&R resources to increase sales team success. May be involved with contracts negotiations and pricing at the direction of the Territory Manager or Regional Business Manager. Makes sound judgement regarding nature of meetings, venues and expenses in accordance with T&E policy and submits appropropraite documentation for reimbursement. Stays current with all internal training and complies with departmental administrative expectations. Protects company inventory, sensitive information and patient confidentiality. Reports patient/device issues immediately as per policy. Is resourceful in solving clinician and patient inquires. Includes Territory Manager and Regional Business Manager in the decision making process as appropriate.
- People: Demonstrates leadership skills to organize and participate in regional or national trainings and meetings. Conducts oneself in a professional manner and in all interactions and maintains high standards of excellence. Integrates seamlessly with providers, clinicians, facilities and payers. Is sought out and recognized as a leader by colleagues, peers, clinicians and BSN Sr. Leadership. Manages a wide range of internal and external networks. Fosters collaboration and best practice sharing with peers at a national level. Actively listens to others with empathy and respect. Accepts feedback and seeks opportunities for personal and professional devleopment. Builds rapport with clinicians, nurses, technicians and patients to influence sales and usage of BSN products. Develops key relationships through frequent and routine customer visits, product demonstrations, product in-services and procedural observations. Displays empathy and motivation in helping patients overcome obstacles and hardships.
**Quality System Requirements**
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
**For those individuals that supervise others, the following statements are applicable**:
Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
Establishes and promotes a work environment that supports the Quality Policy and Quality System.
**Job Scope and Leveling Guidelines**
**Knowledge**
**Problem Solving**
Develops solutions to a variety of complex problems of diverse scope and complexity where analysis of data requires evaluation of identifiable factors. Exercises authority and judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Has a broad knowledge of a variety of alternatives and their impact on the business unit.
**Planning and Organization**
Plans and organizes non-routine tasks w/approval. Initiates or maintains work schedule and priorities. Plans and organizes project assignments and maintains project schedules.
**Discretion/Latitude; Supervision Received; Decision Making**
Works under general direction regarding the direction and progress of projects and special assignments. Independently determines and develops approach to solutions. Interprets, executes and recommends modifications to company policies. Assists in establishing departmental policies and procedures.
