**BAT is evolving at pace - truly like no other organisation.**
**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!**
**BAT COSTA RICA** **IS LOOKING FOR AN FACILITIES & ESG PROGRAM MANAGER**
**ROLE PROFILE**
**JOB TITLE**:Facilities & ESG Program Manager
**EXTERNAL JOB TITLE**:Facilities & ESG Program Manager
**FUNCTION**:Finance
**SUB FUNCTION**:GBS
**CITY & COUNTRY**:Heredia, Costa Rica
**ROLE SUMMARY**
**What are the key objectives and expectations from this role**
The Facilities & ESG program manager is responsible for the planning, execution, and oversight of all facilities-related projects, as well as the development and implementation of ESG initiatives. This position requires a strong understanding of project management principles, as well as the ability to work effectively with internal and external stakeholders.
This role will work with Project leaders to build an engaging employment culture and a continuous employee feedback approach. This builds creates a 360-environment aiming inside the GBS the best place to work and projecting a physical place where external talent wants to join. Effectively delivering the desired business outcomes. This critical role will focus on alignment, feedback, and engagement across GBS.
**What is the direct impact of this role on the team or organization?**
**Reports to**:General Manager
**Geographic Scope**:Heredia, Costa Rica
**ACCOUNTABILITIES**
- Plan, manage, and execute all facilities-related projects, from conception to completion.
- Manage, compile, present project reports to site leadership team and monitor project execution, budgets, and timelines.
- Manage Workplace Health & Safety, coordinate implementation of facilities management services and processes to ensure most suitable working environment is attained for employees and their activities and ensure general upkeep and maintenance of buildings so that they meet ESG company's strategic goals, safety standards legal requirements while managing the budgets and keeping records of all payments.
- Site Services: support by coordinating and owning tasks related physical assets (including management of free trade zone government guidelines), procurement & sourcing of local services (including vendor management, invoicing, purchase order, contracts performance) and other services required for the site operation
- Real Estate: owns tasks related to lease management, space management, occupancy planning, specific projects, and government permits. Continuous improvement of site operation and identification of potential future initiatives to improve financial efficiency.
- Ensure accurate maintenance of the office building (cleaning, repairs, equipment), monitoring and up-date of contracts for utilities (water, electricity, gas, etc.) and ensure efficient consumption of the same, keep good contact and relation with the local authorities.
- Develop EH&S project goals, objectives, initiatives, and strategies, KPI dashboarding and monitoring
- Coordinate and monitor all the supplies ordering / consumption, including furniture, to ensure that the procedure is followed, and expenses are made within the agreed costs.
- Oversee the selection of contract service, vendor negotiation of service agreements and monitor performance by crafting SLAs. Build and manage business partnerships with vendors. Oversee and manage facility operations through 3rd party vendor relationships. Ensure contracted facility services are carried out in a consistent within BAT's policies and guidelines.
**EXPERIENCE, SKILLS, KNOWLEDGE**
**ESSENTIAL**
**Experience Required**
- 3+ years' experience in Free Trade Zone regulations and compliance.
- EHS Management Systems
- relevant experience
- 5+ years of experience in Corporate Real Estate Facilities Management and workplace projects, in large and complex international organizations.
- 2+ years of experience in ESG, sustainability, or a related field.
- 3+ years of experience with senior management and leadership responsibilities
**Technical / Functional / Leadership Skills Required**
- Excellent organizational skills
- Ability to work independently and accurately, handling several issues at the same time
- Inventory (stock) management skills
- Strong analytical and problem-solving skills.
**Education / Qualifications / Certifications Required**
- University education
- C1 minimum English Proficiency
- Excellent computer skills (Excel, Word, PowerPoint)
**BENEFICIAL***
- ESG certifications (ISO 14001) Desirable
- Relevant and proven track of successful Bandera Azul Ecologica (Climate Change Category) Implementation.
**WE ARE BAT**
At BAT we are committed to our Purpose of crafting A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
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