F&B Pool & Beach Manager

Detalles de la oferta

**Job Number** 24083426

**Job Category** Food and Beverage & Culinary

**Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Assisting in Food and Beverage Operations**
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Uses coaching skills throughout the property.
- Demonstrates self confidence, energy and enthusiasm.
- Motivates and encourages staff to solve guest and employee related concerns.

**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Follows up to ensure complaints have been addressed to the guest's satisfaction.
- Develops a relationship with all guests to build repeated clientele internally and externally.

**Additional Responsibilities as Assigned**
- Complies with all corporate accounting procedures.
- Assists GM as needed with annual Quality audit.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

Requisitos

Safety Manager

As a key member of the QSE Team, the Safety Manager will drive the safety strategy with the plant leaders and key focus areas to improve safety performance, ...


Coca-Cola - Guanacaste

Publicado a month ago

Network Operations Manager

**How will you make an impact?** This position is responsible for managing Thermo Fisher Scientific's network engineering team. The team is responsible for ...


Thermo Fisher Scientific - Guanacaste

Publicado a month ago

Sr Manager, Ppi Business System

**Work Schedule** Other **Environmental Conditions** Office **SGA Sr. Manager, PPI Business System (Continuous Improvement)** In this role, you will wor...


Thermo Fisher Scientific - Guanacaste

Publicado a month ago

Agile Program Management Lead

**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Position Summary**: **Key Responsibilities**: - Develop project plans, timeli...


Thermo Fisher Scientific - Guanacaste

Publicado a month ago

Built at: 2024-11-21T14:06:00.921Z