Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health.That is why we stand for inclusion, equality, and opportunity for all.By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.Boston Scientific is proud to be an equal opportunity and affirmative action employer and has been recognized with the Catalyst Award in 2022, a prestigious recognition of diversity, equity and inclusion excellence.Also, we have a Gender Equality Policy to support our commitment.Hybrid Roles: Boston Scientific's hybrid workplace includes WFH and onsite.You will have the opportunity to discuss details in the interview.About the Role: This position will be supporting the Complaint Investigation Site (CIS) team for the Electrophysiology division, located at the Coyol site.Your Responsibilities Include: Review the quality of the product investigation reports and ensure compliance with standard procedures and work instructions.Ability to support strategies to maintain healthy product investigation metrics.Analyze, investigate, monitor, document and communicate trends in Post market data and product performance to stakeholders.Communicate manufacturing or design process defects from complaints, supporting functional areas in problem solving of the contributing factors for those failures.Understanding of product documents and systems by reviewing product specifications, quality specifications, drawings, etc.Support audits from complaint handling/product investigation standpoint.Support and may lead initiatives for product investigation improvements and complaint reduction efforts.Provide support in the execution and investigation of CIS related CAPAs and NCEPs.Support and may lead complaint product investigation and CIS -related process transfers.What We're Looking For: Bachelor's degree in Industrial, Electronic, Electric, Electromechanical Engineering or any related field.At least 2 years of experience in similar position.English Level desired: 75% and above.Desired knowledge: Statistical skills, ASQ Certified, Knowledge of Six Sigma, Knowledge of Lean, APQP or similar.Or an equivalent combination of education and experience.Requisition ID: 583681 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life.Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal.And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!Benefits • Life-Work Integration • Community • Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level.With determination, imagination, and a deep caring for human life, we're solving some of the most important healthcare industry challenges.Together, we're one global team committed to making a difference in people's lives around the world.This is a place where you can find a career with meaningful purpose—improving lives through your life's work.
