**Red Nucleus is hiring an Engagement Administrator to join our global team! This role is based out of our Costa Rica office.**
Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 800 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space.
At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true sense of community, and fun. We love to celebrate our people and we are proud to have been Internationally recognized as a "Great Place to Work".
**How You Will Contribute**
In this position, you will be working with our Market Access & Commercialization Services (MACS) team. For more information about our team, please visit Market Access & Commercialization | Red Nucleus.
MACS team leverages expert insights (i.e., payers, key opinion leaders, patient advocates, etc.) to understand industry and market dynamics when supporting client projects. As an Engagement Administrator within the Recruitment Center of Excellence (RCE) at Red Nucleus, you will be working alongside the MACS' client project teams to coordinate recruiting needs for different projects and will manage our internal expert database.
**Core Activities for the Engagement Administrator (not limited to)**:
- Providing technical support for the recruitment of project experts: liaising with stakeholders for specific projects, interview scheduling, sharing material with confirmed respondents, managing the payment process
- Serving as key point-of-contact for respondent communications and potential recruitment vendor communications
- Driving the expansion and maintenance of MACS' respondent database
- Facilitating RCE process updates and training to MACS colleagues
**About you**
- Interest in the healthcare and life sciences industries
- 1-2 years of experience in data processing or equivalent
- English level B2+ (C2 preferred)
- High School diploma (University degree preferred)
- Excellent communication and organizational skills
- Able to multi-task and work under time pressure to meet-deadlines
- Ability to work in a dynamic, challenging, and fast-paced business
- Good team player but also able to work independently
**What You Will Enjoy at Red Nucleus**
- Competitive pay, incentives, retirement, and income security programs
- Comprehensive benefits and wellness programs focused on healthy lifestyles
- Generous paid time off, employee assistance programs, and flexible work arrangements
- Performance-driven environment including professional development and transfer opportunities
- People-first culture fostering self expression, diversity, and a growth mindset
- Celebrations! We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones, and anything else that is meaningful to our employees
- Support of the community organizations you are passionate about
- Ongoing programs and events designed to bring our global team together
- Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit. We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status._
To learn more about working at Red Nucleus, please visit Careers I Red Nucleus.
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