The CX Enablement eLearning Specialist works collaboratively with the CX Enablement team to curate and publish learning maps to drive digital transformation across the ONEx organization. The eLearning Specialist will work in partnership with other ONEx Enablement teams to publish and update online training content across an ecosystem of content management systems, learning management systems, and learning experience platforms. The eLearning Specialist will also help maintain records and help with project when needed..**Job Responsabilities**:- Use data entry and software skills to create/update/migrate online training content- Use templates/storyboards to build content in different learning platforms- Publish learning content, using permission groups, to the correct target audiences- Perform mass uploads of data using SharePoint Lists and PowerApps- Follow process and procedures for different learning systems- Assist with LMS maintenance- Assist with catalog/tracker maintenance- Troubleshoot and respond to content issues- Assist with various LMS related tasksThe CX Enablement eLearning Specialist works collaboratively with the CX Enablement team to curate and publish learning maps to drive digital transformation across the ONEx organization at Cisco. The eLearning Specialist will work in partnership with other ONEx Enablement teams to publish and update online training content across an ecosystem of content management systems, learning management systems, and learning experience platforms. The eLearning Specialist will also help maintain records and help with project when needed.**Requisitos**:- Have two or more years experience managing content management systems as an administrator- Understand how to publish content according to specific file formats, schema, and organizational hierarchies (HTML, SCORM 1.2, MP3, MP4, PDF, PPT)- Prior experience in publishing content to integrated Learning Experience Platforms- Experience working with Excel, PowerPoint, and SharePoint Lists. Experience with PowerApps Platform is a plus, but not required- Experience working with a help desk ticketing system, such as ServiceNow, for managing and resolving support cases- Strong deductive reasoning skills for troubleshooting issues when they arise- Possess strong organizational skills and attention to detail- Be able to communicate clearly, both written and orally- Preferably have prior experience working with Degreed and/or Xyleme- Have strong multitasking skills and be able to work in a fast paced environmentBeneficios100% remotoSalary 1,700,000
