**Why finance at Stryker?
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Are you looking for a profitable and growing company with a great culture and reputation?
Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune!
Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more!
The Dispute Resolution Analyst is responsible for timely resolving internal and external disputes, addressing inquiries from the Collections Analysts, and serving as an escalation point for complex collections scenarios.
**Essential duties & responsibilities**:
- Timely resolve disputes raised by internal and external customers, including price and quantity discrepancies, billing issues, short-shipments, price and quantity variances and others.
- Manage in an organized manner the documentation supporting the dispute resolution process.
- Cultivate quality relationships with Sales, Customer Service and any other internal teams linked to the dispute resolution processes.
- Drive root-cause resolution of most frequent and significant disputes.
- Run the reports needed to monitor their assigned portfolio of disputes.
- Partner to maintain accurate customer master data elements
- Maintains documentation to support A/R transactions and facilitate the efficient review and audit of books and records
- Comply with all internal control procedures to ensure accurate financial records.
- Performs other related work as assigned by management
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**About Stryker**:
Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better.
We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.