Discrete Automation Ecommerce Analyst

**As an Ecommerce Analyst, you will**:

- Manage the Voice of the Customer program to ensure digital decisions, solutions, and priority are sourced and guided by customers' feedback
- Guide ecommerce enablement for world areas, brands, and businesses creating global growth opportunity through new digital channels
- Evangelize the advantages of digital self-service and ecommerce through internal marketing, story-telling, and frequent stakeholder updates
- Support enhancements, campaigns, and projects through scope definition, dependency management, requirement gathering, technical design, and user acceptance testing
- Create objectives and key metrics to measure progress and success of efforts

**Who are you**:

- Guide initiatives proactively from conception to completion
- Communicate persuasively, confidently, competently, and kindly
- Seek to identify and problem-solve inefficiencies for customers or team processes from small tweaks to complete re-engineering
- Connect with the big-picture and the end goal to identify actions and drive intentional results
- Balance multiple, simultaneous efforts at various stages and different implementation teams
- Understand technical complex data and connected systems involved a customer's digital journey

**Required Education, Experience & Skills**:

- Bachelor's degree in Business, Marketing, Information Technology, Engineering, or related field
- 2-4 years of digital marketing or technical experience
- Fluent in English
- Proficiency with Asana, MS Teams, Atlassian or similar project management and task tracking systems
- Proficiency in Microsoft Applications: SharePoint, Word, PowerPoint, and Excel
- Strong technical comprehension or experience preferred
- Prior experience in a global organization preferred
- Experience with eCommerce platforms preferred
- Experience in a formal Agile Project Management environment preferred