Microsoft is on a mission to empower every person and every organization on the planet to achieve more.
Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.
In doing so, we create life-changing innovations that impact billions of lives around the world.
You can help us to achieve our mission.
The Small, Medium, and Corporate team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions.
Located in either a Digital Sales center, or a local subsidiary, you will help our managed customers across industries, company sizes and territories to identify their needs and opportunities using the latest in digital selling technology.
One of the fastest growing customer segments in the industry, you will help customers get to the Microsoft Cloud across solution areas like Modern Work, Business Applications, Applications and Infrastructure, Data and AI, and Security.
The Technology Solutions team consists of highly capable individuals that drive Microsoft wins on the latest cloud and modern development technologies.
Digital Technical Specialist's main goal is to win the technical decision of customers to purchase, implement and use our online services and solutions.
You will work in a team, enabling the customers through digital transformation by leveraging the Modern Work Platform of Microsoft 365.
TSs are expected to be able to both own and win the customers technical decisions, as well as find new opportunities through their contacts for their colleagues to further pursue.
As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 suite, Teams and OEM Meeting/Calling devices sales/usage targets in your accounts.
Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.
**Responsibilities**:
Primary accountabilities for this role include:
You will help customers make technical decisions to build tomorrow's business and IT solutions based on Microsoft technology.- You will lead to clear technical, competitive and security blockers to accelerate Secure Teams Meeting, Calling, and Devices sales and customer usage.
- You will own winning the technical decision at customers for sales opportunities and usage scenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision making.
- You will work with partners and others at Microsoft, as well as use our core tools, to extend your reach and the reach of your team, focusing on satisfying important customer needs
You will be a vital connection and orchestration point for a variety of technical resources, by:
- Orchestrating complex solutions with internal and external partners for multiple Microsoft products and services.
- Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities and usage decision blockers and helping ensure that these solutions are implemented.
- Sharing practical knowledge with partners to drive the sale, deployment, and adoption of Microsoft 365 suite, Teams Voice and Devices solutions.
- Shaping current and future products, marketing strategies, and customer centricity ideas through your feedback to sales, marketing, and engineering.
You will stay sharp, share your knowledge, and learn practices from others.
- We encourage all our employees to continuously maintain and enhance their technical, sales, professional skills, and competitive readiness.
- Your knowledge will be enhanced and shared by participating in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, training, and articles for your domain.
- You will be recognized for sharing, learning, and driving individual work that all result in business impact for customers, partners and within Microsoft.
Microsoft encourages thought leadership and leadership from every employee.
**Qualifications**:
Required/Minimum Qualifications
- 3+ years technical pre-sales or technical consulting experience
OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years technical pre-sales or technical consulting experience
OR relevant certifications from Microsoft or competitive platforms AND 1+ year(s) technical pre-sales or technical consulting experience
OR equivalent experience.
- Fluent in the English language
Additional or Preferred Qualifications
- 5+ years technical pre-sales, technical consulting, technical support, or related experience.
- 2+ years experience with cloud and hybrid,