Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online community. This role is critical, and you will be making an enormous impact for million of users worldwide.
As a content moderator, you will be instrumental in keeping the global, online community safe. You will be on-site working at a computer each day reviewing content, including images, text, videos, and audio. The content may occasionally be of a sensitive, explicit, and graphic nature. You will be trained on how to enforce the client's policies, and then use these policies to uphold the established community guidelines.
**Key Responsibilities and Accountabilities**
- Review, classify and/or eliminate content, uploaded by users, according to the parameters defined by the client.
- Comply with the performance indicators or parameters defined by the specific operation.
- Make timely escalations that require special attention from your line manager in accordance with established procedures.
- Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information.
- Participate in continuous training programs established by the company for optimal development in the role.
- Comply with all instructions and procedures related and complementary to the role
- Be attentive to the communications that arrive through the different communication channels of the company
**Main Job Requirements**
**Education and Specific Training**
- Highschool diploma
**Required Skills**:
- Basic computer skills
- Ability to type 25+ WPM with a high rate of accuracy.
**Competencies and Specific Skills**
- Job motivation /Decision Making
- Strategic Thinking - Problem Solving
- Stress Tolerance/Judgement
- Self Sufficient/Planning & Organizing
- Team Building/Time Management
- Self-Awareness - Impact Driven /Resilience
Pay: ¢650,000.00 - ¢750,000.00 per month
**Language**:
- English (required)
**Location**:
- San José, Provincia de San José (required)