Digital Content Associate, Amazon

Experience with Excel
- Proven ability to work under pressure

The primary responsibility of this role is to perform various tasks related to content for the video catalog quality, under general supervision.
This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers.
The day to day job requires the individual to make judgment based decisions by following a standard operating procedure.
The associate should have working knowledge of MS office to capture data on daily basis.
**IMPORTANT**: This is not a remote position, you are required to work on site.
San Jose, H, CRI
- 1+ year experience in an English contact center environment.
- Demonstrated strong analytical and logical skills.
- Strong verbal and written communication skills.
- Proven ability on internal and external stakeholder management.
- Comfort working in a fast paced, highly collaborative, dynamic work environment.
- Ability to work with mínimal supervision.
- Educational qualification of Bachelor's Degree.
Or equivalent experience