Job Description:Datasite is hiring a Data Quality Analyst with Salesforce experience to help enrich customer data to assist our Sales/Marketing teams.This is a full-time, hybrid position (1-2 days/week in office); our office is located in Heredia.Remote work location must have high-speed internet access.Responsibilities:Perform data audits using various applications and techniques to identify issues within CRM system.Correct structural errors in data sets: typographical errors, invalid entries, syntax errors and missing values.Eliminate outliers, out-of-date entries, redundant data, and merge duplicate Account and other data.Cleanse and enrich customer data to optimize usability in support of all business functions.Participate in Data Steward and Data Quality meetings and initiatives.Contribute to developing Data Quality and data control methodology and advocate best practice adoption.Early adopter of AI-enabled technologies to ensure data integrity and optimize usability.Establish and maintain relationships with cross-functional partners to support processes and strategic projects.Collaborate with other Data Stewards and internal teams to share insights and best practices.Qualifications:AA/AS degree (or other 2-year post high school training)2+ yrs.experience with working with larges data sets, particularly related to cleansing sales/marketing customer data.Demonstrated proficiency in core Salesforce functionality and navigation is required; experience in Sales Cloud and/or Salesforce Inspector a plus.Basic knowledge of database concepts; any experience with Snowflake, MongoDB, etcr is desirable.MS Office and data manipulation proficiency, e.g., Excel pivot tables & charts, lookups, formulas, etc.Experience developing or working with Data Dictionaries and data maps.Demonstrated analytical skills; observation, research & interpreting, and distilling complex ideas into solutions.Ability to think critically and exercise independent judgment and discretion.Strong aptitude for learning new technology products and building industry knowledge.Ability to work independently, unsupervised, and as a team player.Direct experience & use of CRM customer data (Account, Prospect, Contact, Lead, Opportunity, Parent/Child relationships).Experience with data enrichment tools/apps, e.g., Salesforce DataCloud, ZoomInfo, Ring Lead, Workbench.Understanding of DAMA and DMBOK core data governance principles highly desirable.Familiarity with virtual communication tools, e.g.MS Teams, Slack, WebEx.Expert fluency speaking and writing English in a business environment.Nice to have:Proficiency working with Collibra DQ (or similar system) is highly desirable.Experience with related tools Merger Market, Pitchbook, Merger Links, Linked In Navigator is helpful.Salesforce CertificationsAs a global organization, Datasite knows that diverse perspectives are essential to our success.We're committed to maintaining a diverse workforce to serve our customers around the world.Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.
