Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Data Management
Schedule: Full Time
**Company Description**:
Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We're a constituent of the FTSE 30 and for more than 125 years we've helped economies and communities flourish - and we're not done.
Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ 'big-thinkers' and 'can-doers' that share our purpose #uniquelyexperian
Support all data loading processes within the Data Management department as a team member. This position will develop an understanding of all the data loading principles and best practices, adhere to best practices and established processes and procedures, and collaborate with team members for continual technical growth and understanding.
**Key Responsibilities**
- Assist with operational escalations as needed.
- Troubleshoot data loading errors and inconsistencies while following the established processes and procedures.
- Engage with data furnishers, both written and verbally, while validating submitted data or executing project work when appropriate.
- Participate in daily scrum meetings to review escalations, worst cases, and any blockers that limit the ability to perform assigned duties.
- Escalate appropriate issues to senior team members while owning the overall issue resolution.
- Research and assess reporting history prior to and during all work related to data furnishers.
- Field support calls directly from data furnishers and other internal personnel as required.
- Enroll in and pass assigned training that is within the role's area of responsibility.
- Participate in internal project and change acceptance testing as directed.
- Provide input in weekly change reviews and in areas that require processing or procedural enhancements.
**Qualifications**:
- Basic skills in SQL and relational database technology.
- Basic process management and project tracking skills.
- Understanding of ETL.
- Basic in data analysis tools and report development I.e (Excel, Tableau, Alteryx, others).
- Basic in MS Office.
- Basic Ability to manage multiple tasks.
- Basic problem-solving skills
- Basic organizational skills.
- Strong English communication skills, written and verbal.
- Committed to maintaining high standards of quality and efficiency in all tasks
- Quick learner of new skills
- Adaptable and flexible to take on different roles.
**Additional Information**:
Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.