JLL supports the Whole You, personally and professionally.
This role will maintain and develop the data governance and management function for a cross-regional account in tight cooperation with the global structures. This role will be responsible for building a solid and long-term data governance program aimed at reducing organizational risks coming from poor quality of real estate data.
This position will be functionally embedded in the Data Governance structures of JLL Technologies.
**Specifically, this position will involve**:
Following the guidance from the broader Data Governance team, development and maintenance of the Client Account level Data Governance policies, processes, and data standards
Establishment and development of Client Account data governance and management framework across service lines to ensure the consistency and integrity of the data
Data profiling followed by defining and maintenance of compliance, usage, and quality metrics
Master Data Management for critical data elements; maintenance of the key repository involving gatekeeping of standards, and promoting the procedures
Daily business communication and relationship building with multiple stakeholders, both internal and external, to solve ongoing data issues and democratize knowledge on data, including development of mature Data Stewardship program
Creation and maintenance of the Data Dictionaries
Facilitating meetings with data consumers, data stewards, data producers and other stakeholders to ensure data governance rules and standards are applied to data related changes/ projects
Partnering with the IT, BI and service lines counterparts to understand the business context for data management activities
Identifying areas for improvement and recommending solutions regarding data quality and processes
Supporting the Account in knowledge management by establishing and documenting data flows and processes
Required Qualifications, Skills & Experience
Strong experience in Client Relationship Management
Experience in a role of business analyst or similar
Familiarity with SQL and database management processes
High level of attention to detail and accuracy and ability to make effective decisions and solve problems
Knowledge of data lifecycle and maintenance processes
Good understanding of data quality management (processes and concepts)
Knowledge of data governance and how it impacts business processes
Advanced skills in MS Excel, Word, and PowerPoint required
**Skills**:**Relationship management skills**: excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections
Demonstrated information management, analytics and data profiling skills. Control, compliance, audit, risk management and relevant experience in risk identification, assessment, monitoring, and remediation will be helpful.
Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space.
Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
Ability to work with various levels of peers including analysts, developers and executives regarding complex business and data related issues.
Consulting and organization skills. Demonstrated ability to facilitate mission-critical projects. Manage task timelines and deliverable schedules, recognize and share risks and roadblocks.
Collaborative, self independence, imaginative, resourceful, reliable, technically savvy.
Superior ability to manage, manipulate and analyze raw data, draw conclusions, and develop actionable recommendations using technology. Articulate the issues and resolutions via business-friendly communications. Serve as primary day-to-day contact for regional data management issues.
Good understanding of data quality management. Knowledge of data governance and how it impacts business processes.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing s