**Why Kyndryl**
**Your Role and Responsibilities**
The Data Analyst will work with the TSC Leadership Team, the extended TSC Team and the Kyndryl delivery team in building analytics solutions, dashboards and reports to drive hiring decisions, HC distribution, staffing strategies, tracking, and monitoring of performance key metrics among others.
Additionally, the role is expected to have an active participation in automation activities that will simplify and increase the efficiency of the reports production for the team, as part of his/her role this role will have a primary focus on developing solutions within PowerBI.
**Required Technical and Professional Expertise**
1.
Advanced Knowledge of PowerBI for Data Analytics, can develop, share and maintain complex PowerBI reports and Dashboards.
2.
Advanced knowledge of DAX formulas and Power Query.
3.
Advanced Microsoft Excel (Knows complex nested formulas, Pivot tables, visualize data, feels comfortable working with spreadsheets of 100K+ lines, can transform data).
4.
Knowledge of Visual Basic, can program and edit macros.
5.
Knowledge of Python for Data Analysis (Pandas, NumPy, Seaborn, Matplotlib Libraries), can run, edit and develop queries from scratch.
6.
Proven Experienced with Business Intelligence tools.
7.
Knowledge of SQL, can write, run and edit queries.
8.
Experience with Exploratory, Descriptive and Predictive Statistical Analysis.
9.
Experience with Machine Learning for building predictive analysis.
10.
Executive communication skills in English, frequent verbal and written interaction with Partners, APs and Sr. Management.
11.
Good negotiation skills that allow us to negotiate and obtain agreements with Stakeholders and counterparts.
12.
Ability to work under pressure, prioritize and provide timely solutions to the Project Contacts and Clients.
13.
Ability to Recognize, anticipate problems and provide advice to solve business critical issues.
14.
Experience leading initiatives and projects with successful business outcomes.
15.
Good organizational and time management skills; ability to continually prioritize time and tasks in line with changing requirements and business objectives.
16.
Experience working on client projects or minimum 5 years of direct customer service experience.
17.
Advanced English level, both spoken & written.
18.
Self-starter & Excellent Time Management and Prioritization skills.
**Preferred Technical and Professional Experience**
1.
Certified Microsoft Power BI Data Analyst Associate.
**Required Education**
High School Diploma/GED
**Preferred Education**
Bachelor's Degree
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
**Other things to know**
**Primary Job Category**
Enterprise Operations
**Role (Job Role)**
Workforce Management Professional
**Employment Type**
Full-time OR Part-time
**Contract Type**
Regular
**Position Type**
Early Professional
**Travel Required**
No Travel
**Company**
(Y014) Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada
**Is this role a commissionable / sales incentive based position**
No