**Job Type**: Full-Time Overview:
Hi, we're SmileDirectClub, and we're big believers that everyone should have access to a smile they love. We also believe that you deserve a job you'll love. At SmileDirectClub, you'll help people change their lives - and in doing so, change your own.
We believe it takes someone special to make a difference, and that what we do positively affects the way people see and share themselves. There's a reward in knowing you're bringing about change for the better, and that your personal experience helps you create the best experience for others. That's why we value our Team Members as much as our Club Members. We believe there's a piece of us in every smile we make. And that great companies are built person by person. Here's how:
**Winning as a Team.** Mentoring you forward works - because when you win, we all do.
**Balancing for stability.** Your physical, mental and emotional well-being matter.
**Encouraging the real you.** Bring your true self to work - so you can do your best work and feel your best with us every day.
**Let's make smiles happen - starting with yours.**
We're searching for aData Analyst II. This person will collaborate directly with our Director of Analytics, as well as cross-functional teams to shape our analytics strategy. Our objective is to become a data-driven organization, which means you will have ample opportunities to tackle challenging questions. We are seeking an analytical powerhouse who will drive the success of our growing business.
**Responsibilities**:
**Analytics Tool Maintenance and Ownership**:
- Acquire, cleanse, and organize large datasets from various sources, ensuring data integrity and accuracy.
- Maintain, improve, and take command of our analytics tool, Looker.
- Cultivate a strong belief in the value of data as a competitive advantage.
**Data Analysis and Storytelling**
- Produce necessary data for analysis using SQL and other programming languages.
- Develop analyses and dashboards that effectively communicate key business trends, identify growth opportunities and operational improvements.
- Distribute regular reporting to a diverse audience.
- Manage incoming ad-hoc analytics requests on a regular basis.
**Collaboration and Communication**:
- Collaborate with business partners across the organization to understand analytical needs and provide data-driven solutions
- Participate in and lead meetings with partner teams, sharing findings and proactively identifying areas of opportunity.
- Collaborate with the executive team to understand weekly, monthly, and quarterly business performance.
Qualifications:
- 3 or more years of experience in Data Analysis or Data Science; prior experience with marketing and/or paid media is a plus
- Advanced proficiency in SQL, demonstrating the ability to perform complex data manipulation and analysis tasks such as multi-table joins, subqueries, window functions, and CTEs.
- Experience building data visualizations using tools such as Looker, to effectively communicate insights visually to tell a story with data.
- Prior experience with ETL tools such as dbt is a plus; showcasing your ability to create and maintain efficient data manipulation models using dbt cloud.
- A passion for leveraging technology to execute cutting-edge reporting and analysis, staying up-to-date with industry trends and advancements.
- Innately curious with a strong desire to uncover insights through deep dives into data and proactively seek answers to complex questions.
- Exceptional communication skills, with the ability to articulate findings and actionable insights clearly to diverse stakeholders.
- Highly motivated self-starter who takes initiative and thrives in an entrepreneurial environment
- Flexible and adaptable, able to navigate and succeed in a fast-paced, dynamic setting.
Benefits of Joining the Club:
**How we make you SMILE...**
**Costa Rica**:
- Medical & Dental insurance
- 12 days of Paid Time Off accrued per year plus 1 Flexible Holiday to use yearly
- 1 PTO day in recognition of your Birthday
- TMSPP (Team Member Stock Purchase Program)
- Life insurance coverage
- SmileWell wellness program focused on a holistic health approach, including no-cost Team Member Assistance Program offering free mental health and other various services
- Team Member Rewards and Recognition programs
- Career Growth Opportunities: Promotion eligible after 6 months of proven success in role
- Collaborative work environment and positive culture including work/life balance initiatives
- Opportunities to grow within a fast-paced, innovative company
Company Profile:
SmileDirectClub created the first end-to-end solution for your smile. An estimated 85% of people could benefit from orthodontic care, yet only 1% receive it each year with convenience and cost being the biggest issue. SmileDirectClub exists to help bridge that gap.
Since our founding in 2014, SmileDirectClub has helped more than 1.8 million