Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Data Management
Schedule: Full Time
Shift: Day Shift
**Company Description**:
**About us, but we'll be brief**
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we've been named in the **100 "World's Most Innovative Companies" by Forbes Magazine**.
- Screen mail for completeness. Communicating with disputant business entities via correspondence as needed.
- Research, analyze and document disputed business credit profile information. Determine course of action for resolution using independent thought and judgment while adhering to policies and procedures.
- Work with vendors to determine inaccuracies and trends within a dispute case.
- Analyze trade or public record information that is missing, backed out or suppressed. Identify source of information errors, locate corrected information, and perform database/file maintenance.
- Document and track production problems, processes, procedures, and changes within the data amendment activity.
- Verify the accuracy of updated items at the completion of the data amendment process.
**Essential Duties and Responsibilities**
**Qualifications**:
- Strong analytical and problem-solving skills with a strong attention to detail.
- Excellent communication skills, both written and verbal, with the ability to interact with cross-functional teams at all levels.
- Communicates effectively in English in written and verbal form.
- Self-motivated, self-directed, resourceful and in possession of a high level of personal initiative.
- Ability to thrive in a fast-paced, dynamic, and deadline-driven environment.
- Ability to organize, multi-task, work independently on several projects and meet deadlines.
- Ability to succinctly report status and results.
- Passionate about delivering exceptional service.
- Proficient with tools such Microsoft Excel.
- Basic SQL skills - beneficial.
- Work under general supervision.
- Follows established procedure and documentation requirements.
- Collaborates and communicates effectively in team environment, contributing to team's results.
**Additional Information**:
***This is a permanent home-based role in Costa Rica. No Visa sponsorship or relocation available.**
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
- #LI-REMOTE #LI-SA1_
