Cyber Administrative Assistant-Remote

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**What We'll Bring**:
**What You'll Bring**:

- 1-3 years in an administrative position.
- Education or certifications can be considered in lieu of experience.
- Ability to manage multiple tasks moving at varying pace.
- Proficient with MS Office suite.
- Strong written and verbal communication skills.
- Excellent interpersonal skill.
- Keen attention to detail.
- Problem-solving abilities.
- Results driven, solution and goal oriented.
- Team player; collaborative work style is vital as is in keeping with companywide ethos.
- Ability to communicate complex ideas effectively - both verbally and in writing in English throughout all levels of an organization.

**Impact You'll Make**:
Responsibilities include but are not limited to the following:

- Manage case tracking, case management system and billing process.
- Assist in problem solving for case stakeholders during a cyber incident.
- Provide professional and courteous customer service when applicable.
- Assist in document tracking and data transfers between company and clients
- Records and details relevant case notes into database with strong attention to detail and accuracy of information in a timely manner.
- Ensures the closure of all resolved and confirmed incident records ahead of billing.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Admin Asst II, Admin Support