Customer Support Specialist

**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.**Competencies**:Identify and define problems, Active Listening, and Empathy**Responsibilities**- Provide accurate, valid, and complete information by using the right methods/tools- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide appropriate solutions and alternatives to customers**Requirements**:- Only on site- English level B2- 85%- Work experience +- Typing 20WPM- Effective communicationTipo de puesto: Tiempo completo, PermanenteSalario: ¢450,000.00 - ¢500,000.00 al mesIdioma:- Inglés B2- 85%? (Obligatorio)