Customer Support Representative

**customer support representative**:
**Talent2Win**

Heredia Alajuela Guanacaste
San José

experiência
0 años

Otro

indefinido
jornada completa

salario
no especificado

publicado
hace 2 horas

Objective: Provide high quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully.
To help customers by providing a quality service, as to guarantee total satisfaction and accomplish client's expectations.
Responsabilities:
1.
Identify problems and search solutions to offer answers to solve questions from costumers using the given channel of communication.
2.
Document correctly the data base using the given tools in order to keep track of costumer's request through data entry

3.
Meet established individual and team performance targets, including customer service, productivity and quality standards.
4.
Follow up on the costumer's issue until is solved such as requests, transactions, information changes or any other issue addressed by the costumer.
A competitive base salary.
(475 000 - 520 000 CRC)

Performance bonuses and commissions.
Opportunity to work remotely.
The chance to be part of a rapidly growing startup and the next success story.
An international and diverse work atmosphere.
Interested?
We have openings that might just be perfect for you.