Customer Service Representative

Detalles de la oferta

**Are you ready to make a BIG impact with TD SYNNEX?
**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.
**Job Summary**:
Essential Duties & Responsibilities Required:

- 20% - Provides the highest level of customer service at all times to internal and external customers.
- 20% - Creates follow-ups with customers in order to provide the best customer experience.
- 15% - Identifies issues that need escalation and passes on to the appropriate person.
- 15% - Performs additional duties as assigned.
- 5% - Follows department guidelines for methods of research and accuracy.
- 5% - Maintains notes in appropriate systems.
**Knowledge, Skills, and/or Abilities Required**:

- Able to execute instructions and to request clarification when needed.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Ability to input 60 words per minute
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English and Spanish.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to maintain confidentiality of sensitive information
- Able to be immobile for long extended periods.
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**Minimum Educational/Experience Requirements**:

- High school diploma/GED (Bachillerato en Educación Media) required.
**Additional Education/Previous Experience Recommendations**:

- No prior experience necessary.
**Working Conditions**:

- Classroom environment.
- Occasional non-standard work hours or overtime as business requires.
- Professional, office environment.


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

Requisitos

Ejecutivo Servicio Al Cliente Corporativo De

Nuestro Ejecutivo de Servicio al Cliente Corporativo de Cauciones es responsable de brindar servicio y asesoría postventa y ante cualquier necesidad de cauci...


Wtw - San José

Publicado a month ago

Asesor De Tráfico

Somos Consorcio Ferretero San José (COFERSA), empresa líder en la distribución mayorista de productos de ferretería con más de 35 años de trayectoria en el m...


Consorcio Ferretero De San José S.A. - San José

Publicado a month ago

Asesor De Admisiones

Atender tanto vía telefónica como personal a los usuarios interno y externos que solicitan información sobre los programas que ofrecemos. - Realizar y atende...


Universidad De Iberoamerica - San José

Publicado a month ago

Lobby Host

JLL supports the Whole You, personally and professionally. **Benefits to eligible employees, include**: Life, health and dental insurance for you. Annual P...


Jll - San José

Publicado a month ago

Built at: 2025-01-22T09:40:01.041Z