Customer Service Representative

**Job Descrtiption**:

- Congratulate and welcome new customers to Reprise via inbound or outbound calls
- Assist customers in setting up recurring payments
- Answer customer questions related to general account maintenance (ex: balances, payments, address changes, etc.)
- Ensure account maintenance is updated within core system of record
- Connect with customers with accounts that slightly past due and assist them with making a payment or setting up a recurring ACH
- May support other functions within Collections and Servicing teams
- Other duties as assigned

Ability to commute/relocate:

- San Ramón, Provincia de Alajuela: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High school or equivalent (preferred)

**Language**:

- Spanish (required)