Equifax is where you can power your possible.
If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
**What you'll do**:
- Provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations
- Responsible for creating, maintaining, and improving customer relationships while interacting with customers on a daily basis
- Manage outbound calls to gain information and/or follow up to resolve customer issues
- Contribute to positive metrics: First contact resolution, quality, customer satisfaction, schedule adherence, productivity, etc.
**What experience you need**:
- Minimum 2 years of customer service experience
- 1-year experience catering to clients in the US or Canada
- English proficiency (verbal and written), level B2 or higher
- 6 months of Proficiency with Google Suite and Microsoft Office (Word and Excel)
**What could set you apart**:
- Detailed-oriented with an ability to multi-task in a fast-paced environment
- Exhibit strong organizational, problem-solving, and analytical skills
- Excellent listening, verbal, and written communication skills
- Strong interpersonal skills and professional attitude
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.