**OTSI**
**Object Technology Solutions, Inc**) has an immediate opening for a Customer Service Rep.
CUSTOMER SERVICE REP (REMOTE)
MAJOR RESPONSIBILITES:
- Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints.
- Project a professional company image through phone interaction.
- Answer phones and respond to customer requests.
- Sell product and place customer orders in computer system.
- Provide customers with product and service information.
- Upsell products and services.
- Transfer customer calls to appropriate staff.
- Identify, research, and resolve customer issues using the computer system.
- Follow-up on customer inquires not immediately resolved.
- Complete call logs and reports.
- Assist junior representatives with issue resolution Recognize, document and alert the supervisor of trends in customer calls.
About us
Founded in 1999 and headquartered in Overland Park, Kansas, OTSI offers global reach and local delivery to companies of all sizes, from start-ups to Fortune 500s. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes; enabling our customers to thrive in a global economy.
Join us today, as we assure you 1500+ friends and a great career; Happiness begins at a great workplace...!
Working with OTSI gives you the assurance of a successful, fast-paced career. Exposure to infinite opportunities to learn and grow, familiarity with cutting-edge technologies, cross-domain experience and a harmonious environment are some of the prime attractions for a career-driven workforce.
Feel free to refer this opportunity to your friends and associates if you are not available. We have a referral policy.