The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Full-TimeWHAT'S IN IT FOR YOU?- A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with- Endless career opportunities and clear paths for career development- A competitive salary- Inclusive perks and benefits- Opportunity for monthly performance incentives- great cafeteria, wellness area.**WHAT YOU WANT MATTERS TO US****Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people's day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.****No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts at all experience levels.****This role is the perfect opportunity for someone considering a career in customer service.****WHAT WOULD YOU BRING TO OUR TEAM?****Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.****TO BECOME A PART OF OUR TEAM**:- HSD is a must- Full schedule flexibility- Criminal record**CALL US HOME**:**Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.****Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.****Learn more**:- The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions._**Location**:- CRI HerediaTipo de puesto: Tiempo completoSalario: ¢450,000.00 - ¢550,000.00 al mesPregunta(s) de postulación:- ¿Cual es tu nível de inglés?- ¿Estás dispuesto/a a trabajar de manera presencial en la zona de Heredia?- ¿Cuántos meses de experiência tienes en call center?
