Customer Service - Cobros - 11 Meses

Detalles de la oferta

100% site ubicado en Santa Ana

11 meses

**Requisitos básicos**:
Título Bachillerato (No negociable)

1 año de experiência

Ingles Intermedio - Avanzado (se realizan pruebas escrita y oral) - (No negociable)

CV en Ingles actualizado

Performs operational support of the Risk Management team which is responsible for the investigation, participation in the collection of outstanding receivables and root cause tracking of collection items resulting from the daily settlement processing for a host Money transfer or and bill payments products.
This includes the recovery of funds.
Responsibilities include A/R reviews, database/customer maintenance, negotiation of receivable settlements with agents, and management reporting.
Ensures accurate and complete processing of Receivables, Investigates and resolves discrepancies, escalating issues to next management level as necessary.
Job Duties:
Performs one or more of the following operational support functions: Accounts Receivable reviews/investigations, negotiation of receivable settlements, remittance tracking, database maintenance, documentation control, and tracking of collection agency placements.
Ensure all requests are processed accurately and within Service Level Agreements.
For low volume agents.
Work with Supervisor to ensure all assigned agent accounts are reconciled in order to have a solid starting point for recovering funds.
Performs various administrative functions including standard management reporting requirements and continue to maintain agents reconciled to achieve collection effort goals.
Tipo de puesto: Tiempo completo, Temporal
Duración del contrato: 11 meses

Salario: ¢400,000.00 - ¢525,000.00 al mes

Pregunta(s) de postulación:

- Leiste las generalidades del puesto?
Idioma:

- ingles avanzado (Obligatorio)


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

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