H.B.
Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world.
While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.
The Credit & Collection Assistant reports to the Regional Credit & A/R Manager and has primary responsibility for follow up with past due accounts and addressing orders that are held systematically for over limit and accounts receivable aging conditions.
**PRIMARY DUTIES**:
Collection of past due accounts receivable (40%)
Monitor accounts receivable aging and initiate routine collection follow up for assigned accounts.
Record status of collection follow up in the A/R system.
Escalate delinquency issues to Sales, Customer Service, Credit Analyst, or Manager based on response.
Order holds for over limit and aging conditions (30%)
Address customer orders held systematically for over limit and aging conditions with appropriate HBF resource—Analyst, Manager, Customer Service, Sales, or Customer based on the issues and scope of the exposure.
Support for accounts receivable reporting and transaction processing (25%)
Review credit notes issued and coordinate resolution within established guidelines.
Assemble established reports for department management reporting or audit processes.
Follow up with accounts that take unearned discounts in accordance with established process.
Other A/R duties as assigned by Manager to support Credit & Collection process (5%).
**BUDGETARY/FINANCIAL ACCOUNTABILITY**:
The Credit & Collection Representative I has up to 20.000 USD credit limit approval authority and up to 5% flex for exceptional exposure above approved limits that exceed 10.000 USD (exception: marginal accounts).
This limit and exceptional approval authority is assigned by the Regional Credit Manager based on experience and performance.
**REQUIRED CALIFICATIONS**:
- 2 Year post high school business degree
- Ability to work independently
- Written & verbal communication skills (English)
- Ability to execute software—A/R system; Microsoft Office; Internet
**PREFERRED QUALIFICATIONS**:
- University - Bachelor Degree
- SAP System experience
- Business communication training
- Intermediate Microsoft Office skills
- Accounts Receivable Experience
- Business office experience
- At H.B.
Fuller, we are proud to be an Equal Opportunity Employer and are committed to providing all applicants and employees with equal employment opportunity.
We subscribe to the Office of Federal Contract Compliance Programs (OFCCP) policy of employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other protected classification._