Collection activities include investigating delinquent accounts, analyzes account performance, makes recommendations to release orders on past-due accounts and investigates bankruptcy claims. May coordinate efforts and/or refer accounts to third party accounts to third party action when internal collections are not effective. Maintains records and files and generates related reports.
**Responsibilities**:
- Cash collection on a defined book of business.
- Work closely with clients, some of which are Fortune 500 Companies, and Refinitiv internal staff to resolve client disputes and follow through to satisfactory resolution which results in payment of invoices.
- Manage the decision process on disconnecting customers when payments cannot be negotiated.
- Aid Regional Credit Managers in compilation of monthly credit control reporting.
- Recommend any changes in country credit control tiering & mapping to improve efficiency.
- Ensure actions from monthly business unit debt provisioning meetings are followed-up.
- Ensure accounting for bad debts & provisioning comply with accounting standards.
- Build effective relations with CA & Business Unit management.
- Liaise with Finance to ensure thorough financial analyses of the viability of commercial propositions.
- Help regional implementation of Credit Control Global template & country adherence to it thereafter.
- Suggest & implements improvements to current practice.
Qualifications:
- Prior experience in dispute resolution and managing accounts receivable books of business.
- Must have solid 1-2 years collections or accounts receivable experience.
- Strong English and Spanish communication skills - verbal, written and presentation
- Ability to partner with senior leadership team to help them visualize and design their presentation and reports.
- Ability to work under pressure and to exacting time scales on occasion.
- Team Player
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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