Performs a variety of accounts receivables activities based on departmental needs. This role will need to have the ability to handle transactional activities and inquiries in payments received from customer, customer accounts conciliations for debt alignment, credit evaluations and dispute management and operational improvement /documentation and standard process development.
**In this Role, Your Responsibilities Will Be**:
- Uses multiple systems for tracking, information gathering, researching and entering documentation of communication with customer.
- Analyze credit limits and credit requirements for customer accounts.
- Reconciliation of customer accounts to settle strategies within the accounts receivable balances.
- Answers inquiries and resolves routine issues within in the credit to cash process.
- Requires broad knowledge of company, products and/or services.
- May respond to customer inquiries by referring them to published materials, secondary sources or more senior staff.
- Exercises limited independent judgment and discretion in handling various deliveries and credit hold releases.
- Discuss account resolutions with internal parties.
- Transmit, generate billing data to customers and resolved billing inquiries.Build account receivables reporting from credit, cash and collections.
**Who You Are**:
You keep in touch with customers. You partner with others to get work done. You find opportunities that benefit the customer.
**For This Role, You Will Need**:
- Degree preferred in Accounting, Business Management or Finance.
- Good written and oral English communication skills.
- Practical knowledge of Oracle e-Business Suite preferred. Good analytical and problem-solving skills and keen attention to detail.**PREFERRED QUALIFICATIONS THAT SET YOU A PART**:
- 2 years in, accounts receivables Customer Service Representative position; accounts receivable representative.
- Experience in LAM collections market and automation industry preferred.
- Experience in transitions and stabilization process.
**Our Offer To You**:
**Benefits**
Our communities are:
- Black Employee Alliance
- Diverse Abilities
- HOPE
- LGTBIQ + Allies CR
- Costa Rica SOMOS
- Mosaic
- Women's Impact Network
