Performs a variety of accounts receivables activities based on departmental needs.
This role will need to have the ability to handle transactional activities and inquiries in payments received from customer, customer accounts conciliations for debt alignment, credit evaluations and dispute management and operational improvement /documentation and standard process development.
In this Role, Your Responsibilities Will Be: Uses multiple systems for tracking, information gathering, researching and entering documentation of communication with customer.
Analyze credit limits and credit requirements for customer accounts.
Reconciliation of customer accounts to settle strategies within the accounts receivable balances.
Answers inquiries and resolves routine issues within in the credit to cash process.
Requires broad knowledge of company, products and/or services.
May respond to customer inquiries by referring them to published materials, secondary sources or more senior staff.
Exercises limited independent judgment and discretion in handling various deliveries and credit hold releases.
Analyze and approve new account applications and prepare chargeback invoices.
Discuss account resolutions with internal parties.
Transmit, generate billing data to customers and resolved billing account receivables reporting from credit, cash and collections.
Who You Are: You keep in touch with customers.
You partner with others to get work done.
You find opportunities that benefit the customer.
For This Role, You Will Need: Degree preferred in Accounting, Business Management or Finance.
Good written and oral English communication skills.
Proficient in MS Office applications (MS Word and Excel).
Practical knowledge of Oracle e-Business Suite preferred.
Good analytical and problem-solving skills and keen attention to detail.
PREFERRED QUALIFICATIONS THAT SET YOU A PART: 2 years in, accounts receivables Customer Service Representative position; accounts receivable representative.
Experience in LAM collections market and automation industry preferred.
Experience in transitions and stabilization process.
Our Offer To You: Benefits At Emerson, we offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, flexible work opportunities, wellness center, door-to-door transportation, Employee Resource Groups (ERGs) and career growth focus and many more.
Dedication with Diversity and Equal Opportunity Emerson is committed to its core values and believes in respecting DE & I.
We do not discriminate and welcome all qualified candidates to apply and become part of our family, no matter the gender identity, race, sexual orientation, disability, age, religion and/or nationality.
At Emerson, we have seven Employee Resource Groups that demonstrate our dedication with DE & I.
Through continuous development of activities, programs, and social awareness.
Our communities are: Black Employee Alliance Diverse Abilities HOPE LGTBIQ + Allies CR Costa Rica SOMOS Mosaic Women's Impact Network
