Credit Analyst

The Credit Analyst is responsible for analyzing new accounts' credit history, performing credit reviews and communicating with Sales and Customers to ensure timely onboarding of new accounts.
Primary areas of responsibility: Performs activities related to Collections: Onboard new accounts (initiate phone, email, dunning letters, contacting MA or AE, other); Handle CMU credit and Local inquiries relating to account maintenance.
Working with customers and internal stakeholders to resolve the disputed issue Coordinate actions based on root-cause analysis on disputes and identify customer patterns that can be resolved by working directly with the customer or Sales/MA Update notes in customer master Identify ways to improve the overall credit portfolio and reduction in bad debt or delinquent accounts Requirements High School Diploma required, Associates Degree or higher preferred 2-4 years' experience in Accounts Receivable, Credit and/or Collections with knowledge of departmental function, terminology, and interrelationships.
Demonstrates strong organizational and time management skills Strong communication and oral skills; effectively communicate with internal/external customers Demonstrates the ability to work across functions Proficiency with Microsoft Office and specialized accounting / finance software ERP Systems (e.g., Workday) Benefits Hybrid (2 days working at Ultra park II Lagunilla, Heredia and 3 days WFH) Private Medical Insurance Asociacion Solidarista Life Insurance Personal Day Off