10 Openings- Heredia**Role description**:
**Contract Analyst**
**Analyst I - Operations**
**Who We Are**:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.
**You Are**:
As a Contract Analyst, you will be responsible for reviewing contracts for a wide variety of services and terms, compiling those terms into an auditable data table, and using that data to compare against ongoing actual invoicing activity for accuracy. You will also assist with ongoing efforts to improve the efficiency and accuracy of billing processes. Other responsibilities may include translating audit findings into end-user requirements for billing platform enhancements and billing workflow management process improvements.
**The Opportunity**:
- Review executed contract language, compare it to invoice configuration details for all customers and products, and document discrepancies found.
- Ensure all customers are being billed correctly according to contracts and billing policies by requesting changes to billing terms, credit memos, and/or invoices issued for missed fees.
- Manage transparent reporting and regularly share data on found discrepancies, errors, and assessed value of findings.
- Collaborate with various departments to ensure smooth process adjustments and ongoing accuracy of invoices, including Billing, Finance, Customer Success, Relationship Managers, Client Development Executives, and Executive Leadership.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
**What you need**:
- Minimum of 1 year in comparable role in accounting, billing or audit. Qualifications
- Expertise in reading, understanding, and documenting complex contractual agreements.
- Strong Excel, Access, Visio and other Microsoft suite products.
- Proficiency in Oracle, Sales Insights, and Salesforce preferred.
- Strong multitasking skills with proven attention to detail.
- Strong ability to learn systems quickly.
- Strong analytical skills and ability to process information logically.
- Outstanding organizational skills.
- Self-motivation with a drive for excellence.
- Strong oral and written communication skills.
- Ability to communicate clearly and work well with others in a team environment.
**What we believe**:
We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do.
**Humility**:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
**Humanity**:
Through business, we will better the lives of those less fortunate than ourselves.
**Integrity**:
We honor our commitments and act with responsibility in all our relationships.
**Equal Employment Opportunity Statement**
UST is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.#UST
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**Skills**:
Commercial Contracts,Excel,Visio,Billing Process
**About UST**:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.