Bachelor degree and/or 6 months work experience
Familiarity with Excel
Become a key member of a team dedicated to the quality of advertising that when done correctly, allows customers to discover new products they love and brands to find new customers too. Revenues generated from advertising allow us to decrease costs for our customers: save $20 when you buy a Kindle with ads customized for you. It's a win for our customers, a win for our advertisers and a win for Amazon.
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world leading products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.
Key job responsibilities
1. Organic product Review
Review relevance between search query and organic products based on Content Guidelines.
Check the relevance with quality and accuracy in detail.
Ability to work with data and evaluate trends/ patterns.
Recommend generic pattern to be translated into Rules.
Willingness to work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues
2. Training & Coaching
Coordinating training & mentoring sessions
Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
Develop training material for the team and lead training and development for the team.
3. Maintaining Updates & Documentation and Monitoring workflow
Escalating questions/issues from the team regarding the process and cascading updates to the team
Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents
Preparing weekly process reports & sending these out to the concerned people
Monitoring workflow and re-assignment in the team & handling shift-issues, daily standup, updates and escalations.
Good awareness of Spanish and/or Mexican culture and current affairs in order to identify items that are likely to be controversial to customers.
Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics.
Web search skills and knowledge of Wikipedia.
Good data evaluation and mining skills
Familiar with internet search tools
Familiarity with online retail (e-commerce)
Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues
Ability to work in a diverse environment
