Collections Customer Care Specialist

Primary Areas Of Responsibility
Responsible for making decisions to release orders/accounts, note in the system why they made the decision on the release and held accountable to comply with all required validation steps. Collect payment information and validate past performance history for trade customers. Update customer's log in the system Disposition calls after completion of the call, capturing reason for call. Always focus on the customer first model, providing feedback on the process.

**Requisitos**:
Education Associate degree required or equivalent combinations of experience and education in lieu of degree required. High school diploma.
English level B2+
Minimum Experience 2-4 years' experience in customer facing support center

Professional Skills