Collections Coordinator

**Responsibilities**:- Answering incoming calls about collection attempts- Drafting Appeals/Reconsiderations to Workers' Compensation Insurance Carriers regarding Dental (ADA Dental Claim Form), Medical (HCFA1500 Claim Form), & Home Health Care/Durable Medical Equipment (UB-04/DWC10 Claim Form)- Identifying any billing errors- Identifying any payment errors- Place outgoing collection attempt calls to Bill Review Companies, Workers Compensation Insurance Carriers, and Insurance Adjusters- Document attempts in EZ Edge Proprietary Software/QuickBooks- Determining if we do or don't have Signed Fee Agreement/Authorization and if we need to write off.- Reviewing payer contract rates/terms to determine if payment is correct and if not utilizing that information to appeal.**Qualifications**:- QuickBooks- Microsoft Office- Financial Background of some sort- Dental/Medical (Clinical) experience preferred**Competencies / Personality Traits**:Critical thinking skills, creative/think outside of the box, pleasant/energetic**Prior Experience**:- Workers Compensation Exposure/Experience- Medical/Dental background/knowledge- Financial background/QuickBooks experience**Performance Management**:- Working a certain amount of accounts per day.- Reducing AR buckets over 90+ Days- # of denials of appeals (this will not happen if appealed correctly)**Reports to**:Finance Manager