Seeking an individual with strong motivation and work ethic to join our team as a Collections Analyst l at Thermo Fisher Scientific Inc. Are you ready for an exciting opportunity in the Accounting field?
At Thermo Fisher Scientific, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer. As a world-class company with a global presence, we value diverse experiences, backgrounds, and perspectives. Join our team of over 100,000 colleagues and contribute to our mission of accelerating research, solving complex scientific challenges, driving technological innovation, and supporting patients in need.
- Responsibilities:
- Conduct collections activities to ensure timely and accurate payment from customers
- Monitor and manage accounts receivable aging
- Work with colleagues within the organization to address billing and payment concerns
- Prepare and analyze reports on collection performance and trends
- Assist in the creation and execution of collection strategies and effective approaches.
- Provides customer service by responding to and resolving customer disputes and ad hoc questions requiring complex research; collaborates by calling out inquiries and provides updates to leadership; proceeds with negotiation and dispute resolution; educates business partners on standard processes to drive compliance across the enterprise.
- Supplies to quality control, by reviewing documentation for accuracy and compliance with standards; notifies leadership team of quality issues or concerns, identifying data trends and problems in systems and/or processes.
- Completes assigned work and priorities by using policies, data and resources; collaborating with managers, co-workers, customers and others involved in processes; identifies priorities, timelines and expectations; determines and recommends ways to address opportunities for improvement; adapts and learns from change, difficulties and feedback provided.
- Aligns with the company's ethics and integrity policies, procedures and standards by implementing related action plans; using the open door policy; and applies them in the execution of processes.
- Finds opportunities for optimization and continuous improvement of processes related to the department, to establish new strategies and implement standard processes.
- Requirements:
- Bachelor's degree in Accounting or related field
- 4 years mininum of experience in collections or accounts receivable
- Exceptional attention to detail and ability to identify discrepancies
- B2+ level of English.
- Demonstrated capability to effectively communicate and collaborate with individuals within and outside the organization
- Strong analytical and problem-solving skills
- Proficient in MS Excel and ERP systems (SAP, Oracle, JDEdwards y/o Mainframe).
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