**Why finance at Stryker?**:***:Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more!The Collections Specialist is responsible for extracting documentation from an internal Repository App where detailed reporting and progress tracking of documentation successfully retrieved from the App will be gathered, shared and distributed to customers for review and payment advice. Service Contract billings will be credited and rebilled to the applicable customers and Service contracts will be updated to reflect changes on billing changes.**Who we Want**:- ** Analytical problem solvers. **People who can analyze a problem, identify the root cause, and provide and implement effective solutions.- ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.- ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.- ** Dedicated achievers.** People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.- ** Detail-oriented process improvers.** Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.- ** What you will do**:- **Essential duties & responsibilities**:- Secure accurate customer contacts with detailed notes and formation.- Provide Collectors and internal teams the information to log completed tasks.- Proactively escalate issues with internal processes and teams- Promote strong collaborative relationships with internal customers, including Collectors, Customer Service, Sales, etc.- Identify, recognize, and address red flags before they become problems- Comply with all internal control procedures to ensure accurate records.- Keep log of documentation secured and track progress- Perform other related work as assigned by management- ** What you need**:- ** Education & special trainings**:- High School Diploma- Adequate use of the MS Office Suite; advanced Excel is required- Relevant experience on SAP, AS400/PRMS, DDM App- ** Qualifications & experience**:- Experience working in a time environment with high volume goals- Ability to work well with cross-functional teams and multi-task- Good communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively- Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment- Effective problem-solving skills**Know someone at Stryker?**:**About Stryker**:Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
