**Responsibilities**:
- The COB & CM Senior Manager supports the Continuity of Business Office.
- General management and leadership in a variety of activities.
- Participate in and advance a wide array of business initiatives, as well as ensure the seamless functioning of the CoB organization.
- Form trusting relationships with senior executives and influence across Citi's various Sectors and Regions.
- Partner with the CoB Program Management and Sector & Region Leads on the communication strategy and materials (e.g. town halls, VOE, committee meetings).
- Provide program oversight of the CoB tactical and strategic deliverables ensuring quality, efficiency and accuracy.
- Lead and coordinate a wide range of activities at the direction of the CoB Head.
- Partnering with the CoB leadership team to develop and maintain a calendar of activities.
- Collaborate, plan and organize with and through people to gather information from across the organization and external committees to report and make business recommendations.
- Facilitates a process to ensure that business continuity plans are viable, executable, implemented and tested.
- Promotes business continuity awareness and education.
- Identify gaps in performance and associated risks, recommend corrective actions and partner with stakeholders and management to develop Corrective Action Plans (CAPs).
**Qualifications**:
- 6-10 years of relevant experience
- Excellent computer skills (Word, Excel, PowerPoint)
- Excellent communication skills are required to document policies, procedures, and standards.
- Demonstrated planning and organizational skills
- Must be able to effectively interact with senior management and persuasiveness to solicit management and staff cooperation
**Education**:
- Bachelor's/University degree, Master's degree preferred
- **Job Family Group**:
Corporate Services
- **Job Family**:
COB & Crisis Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
