Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Sales & Business Development
Schedule: Full Time
Shift: Day Shift
**Company Description**:
**About us, but we'll be brief**
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we've been named in the **100 "World's Most Innovative Companies" by Forbes Magazine**. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We have 23,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
- Coordinates communication with clients to implement product or service changes regarding security, membership, and legal.
- Holds meetings with clients / prospects using the telephone in conjunction with web-based tools.
- Identifies product-cross sell and up-sell opportunities and either takes the lead or refers them to sales personnel.
- Researches and identifies sales and service opportunities for potential clients within assigned production center/ business units or specific accounts across all solution suites.
- Provides customer intelligence to sales and marketing functions to position our offerings effectively.
- Provides product training to users to ensure effective client utilization of Experian services.
- Communicates client account maintenance needs and requests to appropriate personnel.
- Maintains contact with product and service users to enhance client relationships.
- Additional responsibilities include; managing batch programs, assist with DaaS implementation, consult with Programs/Process/Compliance, cross-sell/upsell where appropriate, transmission/file maintenance, submit invoice credits and manual debits, manage yearly client audits, subcode setup, training clients on Experian tools, volume/revenue reports, pricing maintenance and custom reports.
**Qualifications**:
- Bachelor's degree or equivalent experience preferred
- Excellent organizational and project management skills
- Superior problem solving and analytical skills.
- Good knowledge of consumer credit reporting marketplace and willingness to learn more
- Comfortable operating within a teamed selling approach with energy and sense of ownership
- Excellent oral and written communication skills
- Self-starter with drive to learn independently and in a structured environment
- Customer service and terrific follow-up skills
- Willingness to volunteer for activities as member of a teamed account selling approach
- Strong PC skills - Excel, Word, PPT, MS Office, Salesforce
- Good presentation skills and ability to lead engaging meetings
- Willingness to learn industry and capabilities of Experian
- Comfortable operating within a teamed selling approach with energy and sense of ownership
- Ability to travel to the United States as needed
**Additional Information**:
**Culture at Experian**
**Our uniqueness is that we truly value yours.**
Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we've helped people and economies flourish - and we're not done.
We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wel