Client Service Specialist (Hybrid)

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

**Role**:
Provide superior customer and external relations by resolving client issues and requests while serving as the initial point of contact for a wide range of research and data products. Additionally, proactively identify new products and sales leads through client interaction. The knowledge and experience gained in this role will help with future development within Moody's Analytics.

**Responsibilities**:

- Acquire strong knowledge of Moody's Analytics products
- Resolve client issues, complete specific client requests
- Must be able to work collaboratively and independently
- Adept at problem solving and developing effective work plans
- Act as a liaison between Sales and clients

**Qualifications**:

- Strong customer orientation, an eagerness to excel and a desire to be a part of a dynamic, fast growing team.
- Demonstrated experience in a customer service role preferred.
- Experience using computer systems and software such as Microsoft Office (Word, Excel, PowerPoint).
- Strong written and verbal communication skills.

**Education Requirements**

BA or BS degree preferred

Zero (0) to two (2) years related experience

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet