Change & Communications Senior Specialist

WHAT YOU'LL DO
We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on Legal products (contract management tools, AI contract review tool, etc.). The role will focus on rolling out Legal product changes to BCG Lawyers, Consulting, and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management.
YOU'RE GOOD AT

* Product marketing and change management, ideally in an agile software/digital product context


* Driving strategies independently with some manager supervision; taking ownership of projects end-to-end


* Adopting the end users' perspective and bringing that lens to the table


* Engaging with enduser to understand pain points and use cases


* Prioritizing and feeling comfortable in a fast-paced, collaborative and service-oriented environment with a very high performance culture


* Measuring, assessing and improving KPIs


* Managing multiple stakeholders at the same time


* Working with a virtual team spread-out across time zones


* Experience in Legal products and/or GenAI will be added advantage


* Driving (behavior) change e.g. process, way of working, organizational to foster adoption and productivity, maximizing the return of our investments in digital products


YOU BRING (EXPERIENCE & QUALIFICATIONS)

* 5+ years' experience relevant experience; consulting manager toolkit/experience a plus


* Very strong influencing, networking and relationship building skills - with very senior stakeholders


* Project management experiencee


* Change or product marketing management experience


* Complex problem structuring and solving experience


* Strong written and verbal communication skills


YOU'LL WORK WITH
Key stakeholders include:

* Product Portfolio Lead


* Product Owners


* Product GTM, Change and Enablement CoE members


* BCG Legal Team


* BCG Consulting Teams


* BCG Functional Leadership