Call Center Representative - Heredia, Costa Rica

**Training** schedule is 7am-4pm Monday through Friday. The paid training is for two weeks. After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week.**Responsibilities**As an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation. Learning how to generate direct customer contact and motivating customers to resolve outstanding debts will be primary objectives as you develop in this exciting new role. Other responsibilities include:Educating customers on available optionsDiscussing sensitive financial situationsSystematically processing customer requestsMaintaining client and company policies and procedures**Qualifications**:**Benefits.**- Working in a professional Call Center environment.- Regular and ongoing activities (Such as: Healthy Monday, Popcorn day, pastry Friday, Birthday off, holiday celebration, $150 for use of Dental and ophthalmology, discounts with universities, gyms and beach hotels)- Base salary, bonus opportunity.- Over Time (Paid/Raffle)**Call Center Representative