Amazon is a multi-national technology company and being proficient in English is a required qualification. CVs must be submitted in English as our recruitment team works in several jurisdictions.
- High School Diploma
- 3+ year(s) of experience in Customer Service and/or Back-Office corporate environments.
- B2 English proficiency or higher.
- Experience in MS Office.
This is a non-virtual, full-time, permanent position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.
As a member of the team, you support the NA-LATAM procurement and business teams in the USA, Canada, Mexico and Brazil in delivering operational purchasing tasks and specific project assignments, as well as engage in process improvements. As a Buyer you will become an expert, providing daily support and being the first point of contact in one of the 5 core workstreams of shared services, such as PR2PO compliance check and approval, Catalog creation and maintenance, Helpdesk support, vendor onboarding or long tail sourcing.
This role will focus on the PR to PO compliance workstream and report to the Procurement Manager. It will be focused in supporting the North American and LATAM businesses.
Key job responsibilities
- Responsible for PR2PO approval, compliance check and general support to internal stakeholders.
- Responsible for PO Support relating to PO transmission; delivery queries and POD accuracy.
- Contributing to the effective delivery of metrics by ensuring workstream KPIs and SLA's targets are delivered on by:
- Meeting service level agreements (SLA) for standard tasks (e.g. PO creation)
- Achieving assigned project targets / objectives
- Building and maintain effective stakeholder relationships with our internal customers and suppliers.
- Ensuring alignment and adherence to Amazon's Spending and Transaction Policy as well any internal Global Procurement processes and operations.
- Participating in cross-functional improvement projects
Prior applying, please consider the following information about the role:
- This is not a virtual position. If selected for this role, you will be required to work from our SJO11 building, located in Centro Corporativo El Tobogán, Calle Blancos, San José in a hybrid-model, attending three days to the office and two days from home.
- Our training schedule for this role is Monday to Friday from 8:00am to 5:00pm for a total duration of four weeks.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
San Jose, CRI
- University Bachelor's degree in Business Administration, Supply Chain, Industrial Engineering.
- Work experience in Procurement, Purchasing or Shared Service centers.
- Experience using ERP systems (e.g. SAP, ORACLE, Coupa) in large organizations.
- B1 Portuguese proficiency.