Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.Apply today!What you will be doingEstablishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.Conducts data gathering and analysis to understand business strategy requirements.May contribute to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.Provides input from a business and IT perspective.Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities, and may advise on options.Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.May analyze customer's operations to understand their strengths and weaknesses to determine opportunities for improvements.Documents current business processes and models.May assist in the business process redesign.May provide assistance in business case development (, research, data collection).May develop user test cases and validates test results during testing.May execute test cases.May investigate, resolve and escalate problems and develop recommendations for resolution.Identifies need for technical assistance to help in problem resolution.Keeps customers informed of problems, issues, and resolutions.Analyzes performance metrics to ensure customer satisfaction.May manage customers expectations.Ensures IT solutions meet customers needs.Coaches and transfers knowledge to less experienced team membersProvides support to other IT Teams as neededConducts EPCIS onboarding for client and customersSupports DSCSA initiatives (Development, Onboarding, Exceptions, Production Support as needed)What your background should look like EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Bachelor's degree in Computer Science, Information Systems, Business, or other related field.Or equivalent work experience.Typically requires 3-5 years of relevant technical or business work experience.Requires working knowledge of business operations and systems requirements processes.Working knowledge of IIBA principles and practicesMINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:Minimum 3 years relevant technical or business work experience.Ability to work collaboratively within a team / group setting.Excellent verbal and written communication skills.What Cencora offersAll team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost.Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided.Details of programs vary by location.ScheduleFull timeAffiliated CompaniesAffiliated Companies: Integrated Commercialization, LLC
