The Enterprise Operations & Technology Chief Operating Office (EO&T COO) is a driving factor in delivering value to our organization, our businesses, regulators, and stakeholders.
With responsibility for Operations & Technology Business Risk and Control, O&T Issue Quality Assurance, Transformation, Citi Global Sourcing, Regulatory Engagement, the EO&T COO enables the organization to execute on O&T's Vision and Strategy.
Citi is on a multi-year transformation to modernize and simplify the bank, improve how we serve our clients and make Citi an easier place to work.
The EO&T COO is an exciting place to have both a macro view of the transformation and a tangible impact.
Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level.
As a member of our team, we will provide you with career development opportunities at all stages of your career.
Our employees model a passion for protecting Citi and our clients, as well as believe in treating others with dignity and respect.
**Business Communications and Graphic Designer (EO&T COO)** - C12**
Your primary role will be to support business communications and graphic design through:
- Produce high-quality design work including presentations in a range of formats:
- Concept designs, draft and final page layout designs,
- Video and photo editing,
- Data visualization, graphs, charts, typography, infographics
- Asset creation - illustrations, icons, etc.
- Work alongside communications team members on design projects
- Take a slide / presentation and present it through a simplified and graphical layout
- Manage internal websites and Sharepoint sites - Coordinate and implement ongoing maintenance, including refreshed content, answer questions, work with intranet liaisons
- Identify emerging trends in web and digital marketing, develop strategies to effectively implement approved communication platforms
- Serve as a communications / engagement advisor to partners within EO&T COO to ensure deliverables and initiatives adhere to Citi standards
- Support senior leader communications to understand their concepts and interpret them visually
- Ensure work adheres to all best practices and Citi style guidelines
**Required experience**:
- Experience using data to tell a story and make visually compelling presentations
- Advanced knowledge of Microsoft Office - including creation of visuals through PowerPoint, Excel, Sharepoint
- Advanced knowledge of Adobe Creative Suite (i.e.
Illustrator, Photoshop,Premiere Pro, After Effects, Lightroom, InDesign
- Advanced knowledge of Microsoft Office (PowerPoint, Excel and Word)
- Strong working knowledge of Citi branding and style guidelines
**Qualifications**:
- 4+ years of relevant experience, working on financial presentations, infographics, brochures, amongst others.
- Updated portfolio focused on graphic design work in a single PDF file or web-based portfolio showcasing primarily samples of slides/decks, layouts, booklets, posters, banners, logos, illustrations or similar.
- Ability to communicate fluently, both verbally and in writing, in an all-English business environment
- Prior experience in the financial services industry preferred
**Critical Competencies**:
- Propose new content ideas and contribute to enhancing content
- Understand and provide creative direction from concept to execution, while adhering to Citi brand guidelines
- Keen interest in business and economic
- Ability to express ideas graphically
- Strong time management skills
- Quality-driven mindset and excellent attention to detail
- Collaborative problem-solving approaches; willingness to learn, share knowledge and experience with peers
- Excellent organizational skills and ability to work proactively without close supervision
- **Job Family Group**:
Business Strategy, Management & Administration
- **Job Family**:
Business Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting