The Business & Reporting specialist will act as main point of contact for business KPI insights and Trends, responsible for reporting, data analysis & stakeholder management. In this role, the Business and Reporting Specialist will help ensure consistency with the company strategy, commitments, and goals, and encourage a culture of knowledge-sharing and collaborative workflow among departments and project teams by promoting a Performance Management driven culture.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we provide a dynamic cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
This position is remote eligible and reports to the Sr. Director, Operations in Costa Rica.
**You Will**:
- Design and develop automated reporting solutions and dashboards to enable stakeholders to manage the business and make effective decisions.
- Conduct business reviews to report out metric results, trend findings & recommendations.
- Become SME on performance metrics for the multiple functions.
- Conduct and attend requirement gathering meetings to identify needs, concerns, and action plans.
- Collaborate in developing reference documents or reports for performance measurement
**You Have**:
- 3+ years experience in similar roles.
- English Proficiency (B2).
- Bachelor's Degree/University degree or equivalent experience.
- Advanced Excel skills (VBA is a plus).
- Smartsheet experience is a plus.
- Intermediate-Advanced Power BI/ Tableau/SQL skills.
- Project Management Knowledge preferred.
- Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.
- Ability to deal with ambiguity.
- Strong stakeholder management skills.
- Solid organizational skills, including prioritization and time management.
- Strong interpersonal, written and oral skills.
- Ability to summarize and communicate important data & calculation methods.
**Perks & Benefits**:
- Fully paid Health & Life insurance for full-time employees and family members.
- 12 days paid Vacation + Flexible Time Away Program.
- 20 weeks fully paid Maternity Leave.
- 12 weeks fully paid Paternity/Adoption Leave.
- Personal paid Volunteer Day to support our community.
- Opportunities for professional growth and development including access to LinkedIn Learning online courses.
- Company Funded Perks including a counseling membership and your own personal Smartsheet account.
- Teleworking options from any registered location in Costa Rica (role specific).
**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
**Get to Know Us**
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