Business Analyst Iv (Vmwjp00015104)

The operations analyst is expected to partner with our Business Units and channel organization to build effective and measurable marketplace strategies.
As these strategies come together, this person will be expected to operationalize and scale our offerings in the Microsoft Azure Marketplace.
**Responsibilities**:

- Work with Marketplace Operations to query and send new Azure Marketplace Orders
- Work with Sales and/or Microsoft team to get any missing Customer Information
- Follow-up to make sure orders have been fulfilled and order confirmation letters sent
- Send and validate Azure Marketplace monthly customer bookings to Finance
- Calculate any overage for the month for private commit offers
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Track usage to-date for the term
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Track overage already paid
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Determine which customers have stopped using the service and end support entitlement
- Documentation ownership across all business processes related to Azure

Required Education and Experience
- Experience with Microsoft Azure Marketplace portal.
- Experience in channel or distribution/aggregation operations.
- Experience being apart of a fast-paced operations team.
- Strong communication, listening, presentation, and persuasion skills with an ability to represent new ideas and concepts to executives and other influential stakeholders and negotiate consensus effectively in a matrixed environment.
- Knowledge of Salesforce and quoting tools like CPQ is preferred.
- Experience working with teams from different time zones and cultures.