Roles and Responsibilities:
- Work with internal teams to track Cross Cloud Managed Services partner badge achievement and update necessary systems to reflect
- Create, review and send out partner rebate statements
- Process intentions and claims from the Services Led incentive programs based on program terms and conditions
- Support data cleansing activities and maintain data integrity in VMware's systems
- Ability to work cross-functionally with Business Operations, Finance, Revenue, and our 3rd party vendor Workspan
- Provide program and periodic status updates and participate in operational status meetings
- Demonstrates strong understanding of Partner rebate and Incentive programs to successfully deliver and support current business strategies
- Maintains quality service by following all process guidelines
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to optimize processes
- Assist with special projects as needed
**Requirements**:
- 2+ years of industry experience in Channel/Partner Operations or Other Sales Operations
- Exceptional verbal and written communication skills, organizational abilities, and proven attention to detail
- Passion for competition and the ability to maintain personable working relationships with all internal and external customers
- Ability to initiate process improvement plans and drive for change
- Demonstrated ability to work effectively with cross-departmental teams
- Strong work ethic and sense of responsibility
- A self-starter, able to manage multiple tasks at once and the ability to work with mínimal direction
- Must be highly motivated and flexible in order to work effectively in a fast-paced environment.
Education
Bachelor's Degree
**Required Skills**:
- Intermediate Excel skills required.
Ability to learn systems quickly with little to no guidance
- Strong Reporting skills
- Detail oriented