Company Description
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.
In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.
With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW).
Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle.
Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
**Job Description**:
Experian PLC is a consumer credit reporting agency.
Experian collects and aggregates information on over one billion people and businesses including 235 million individual US consumers and more than 25 million US businesses.
Based in Dublin, Ireland, the company operates in 37 countries with headquarters in the United Kingdom, the United States, and Brazil.
The company employs approximately 17,000 people and reported revenue for 2018 of US $4.6 billion.
It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.
Experian is a partner in the UK government's Verify ID system and USPS Address Validation.
It is one of the "Big Three" credit-reporting agencies, alongside TransUnion and Equifax.
In addition to its credit services, Experian also sells decision analytic and marketing assistance to businesses, including individual fingerprinting and targeting.
Its consumer services include online access to credit history and products meant to protect from fraud and identity theft.
**The Business Analyst II will be expected to successfully**:
- Meet with the business/process SMEs and analyze the feasibility of the automation regarding business processes.
- Record the As-Is process from each automation project and create the To-Be step by step for the development team.
- Help on the qualification (e.g.
feasibility and benefits) process of automation initiatives.
- Guide the business through the automation life cycle and get required documentation sign-off.
- Help keeping the metrics updated with the information gathered on each automation.
- Has experience using Jira and Confluence.
- Helps the Project Leaders/SME's to build the PDD (Project Definition Document) and the required documentation.
- Work close with the Agile Project Manager and Development team to update and maintain the metrics.
- Ensure requirements extractions and become a point of contact for developers during the implementation of the solutions.
- Ensures that the PROD and DEV environments have all accesses needed to start the coding and deployment of robots.
- Raises tickets with the EITS COE where needed to help reduce the developer's downtime.
- Maintains a constant communication with the Developer's and Program leaders.
- Helps capture the requirements for the automation in the PDD.
- Makes sure that the required documentation is in the corresponding folders.
- Performs bi-annual audits checks around the Audit controls.
- Schedules, attends, Leads and Manages the Concept and Qualification calls.
- Provides SME knowledge around Smart Automation.
**Qualifications**:
Qualifications
- Bachelor's degree in Engineering, Science, Business, IT, Industrial or Operations
- Minimum 4 years of Business Analyst experience - from eliciting business functional and technical requirements and building and executing on test plans
- Proven ability to work with Agile development methodologies
- Has Smart Automation (RPA, RDA, Chatbots, etc.)
technical background.
- Is a self-learner, will be able to study the topics related to the automation initiatives () being developed and learn so that contributions are valuable.
- Experience with JIRA
- Excellent oral and written communication skills in English and people-interaction skills
- Demonstrated ability to manage and execute on multiple, critical projects simultaneously
- Excellent problem-solving skills and attention to detail
- Proactive
- Team Player
Additional Information**
Culture at Experian**
**Our uniqueness is that we truly value yours.
**
Experian's culture, people, and environments are key differentiators.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - C